Our Story
Family-owned. Customer-focused. Quality-driven.
Started in a Garage.
Built on Trust.
James Hughes founded Hughes Auto & Truck Repair back in 2012 with a simple philosophy: treat every customer like family, and do every job right the first time. What started as a one-man operation in a two-bay garage has grown into a full-service brake and auto repair shop—but that original philosophy? It never changed.
We're not a national chain. We're not a high-volume franchise looking to upsell you at every turn. We're your neighbors—people who live and work in this community. When you bring your vehicle to us, you're not just a ticket number. You're someone we might see at the grocery store, at church, at the high school football game.
That accountability keeps us honest. It keeps us careful. And it keeps our customers coming back, year after year.
- Family-Owned & Operated Since 2012
- ASE-Certified Master Technicians
- 12-Month/12,000-Mile Warranty on All Work
- Active Members of the Community
Safety First. Always.
We're in the business of keeping families safe on the road.
Our Core Values
Precision
Every bolt tightened to spec. Every measurement double-checked. Because "close enough" isn't good enough for brakes.
Honesty
No hidden fees. No unnecessary upsells. We only recommend work that actually needs to be done.
Respect
For your vehicle. Your time. Your budget. We treat every car like it's our own family driving it.
Meet Our Experts
Friendly, experienced technicians who actually listen.
James Hughes
Owner & Lead Technician
James founded Hughes Auto with 20+ years of automotive experience under his belt. Specializes in European luxury vehicles and heavy-duty truck brakes. When he's not under a hood, he's coaching his son's baseball team.
Marcus Thompson
Senior Brake Specialist
ASE Master Technician with 15 years of brake-specific experience. Marcus handles our most complex brake system diagnostics and has an almost supernatural ability to pinpoint issues others miss.
Sarah Chen
Service Advisor
Your friendly point of contact. Sarah translates technical talk into plain English and keeps you informed every step of the way. She's the reason our customers always know exactly what's happening with their vehicles.
The Hughes Auto Difference
ASE Certified
All our technicians hold ASE certifications—meaning they've proven their knowledge through rigorous testing and maintain their credentials through continuing education.
Free Visual Inspections
Before any work begins, we perform a comprehensive visual inspection and explain exactly what we see—no charges, no obligations. You deserve to know the condition of your brakes.
Written Estimates
Every quote is provided in writing before work starts. The price you see is the price you pay—no surprises, no hidden fees, no unexpected charges.
12-Month Warranty
We stand behind our work with a 12-month/12,000-mile warranty on parts and labor. If anything goes wrong due to our workmanship, we'll make it right.
Digital Updates
Receive text or email updates with photos of your vehicle during service. Watch the process unfold in real-time from your phone.
Heavy-Duty Experience
From semi-trucks to RVs, we handle vehicles of all sizes. Our shop is equipped with heavy-duty lifts and tools for larger vehicles.
Proudly Serving North Alabama
While we're based in Gaylesville, our customers come from all over northeastern Alabama and beyond. We serve communities including:
- Gaylesville & Cherokee County
- Sandy Springs & Centre
- Fort Payne & Scottsboro
- Piedmont & Jackson County
- Summerville & surrounding areas
Ready to Experience the Difference?
Schedule your appointment today and see why thousands of customers trust Hughes Auto for their brake and auto repair needs.
📞 Call (256) 422-3712